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Hotel booking policy (up to 5 bookings)

Important: please be informed that hotel bookings through bnetwork online portal are exclusively for participants registered to Smart City Expo 2024. We reserve the right to cancel your reservation/s in case registration for the event has not been done.

Payment policy

Upon acknowledgement of booking, a deposit corresponding to 50% of the total cost of your reservation is requested to secure your hotel reservation.

By September 19th 2024: an additional 50% deposit is requested, for a total amounting to 100% of the total reserved allotment.

Failure to pay the remaining 50% deposit by September 19th 2024 will result in cancellation of reservation and forfeiture of all deposits paid.

From September 20th 2024: Any additional booking must be paid in full at the moment of making the reservation. Bookings without payment will not be confirmed.

Final invoice will be issued and provided by the hotel upon check out.

Cancellation policy

From confirmation of booking until September 19th 2024, in case of cancellation of reservation(s), the participant will be charged a 10% administrative fee corresponding to the full stay.

From September 20th 2024, in case of cancellation or reduction of stay, the participant will be charged 100% of the total stay reserved.

Cancellations shall be communicated to bnetwork in writing via email at the following address: travelfira@bnetwork.com Penalties may apply. Telephone cancellations are not accepted as valid.

Reservation modification/changes: all reservation modifications can be made through the website "My account" function at https://smartcity.bnetwork.com/ or in writing via email/fax. Changes will be confirmed by bnetwork within 24 hours and are subject to availability.





To view the terms and conditions for bookings made via Booking.com please consult the Booking.com website.

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